FAS AND MOBILE NETWORK OPERATORS SIGNED MEMORANDUM TO COMBAT SPAM CALLS

03-06-2021 | 15:07

The Memorandum is directly related to the protection of the rights and interests of subscribers of communication services

Within the framework of the St. Petersburg International Economic Forum, the FAS Russia and network operators signed a memorandum to combat spam calls committed in violation of legal requirements to subscribers.

The memorandum was signed by Maxim Shaskolsky, the head of the FAS Russia, and representatives of the major network operators in Russia: Ruslan Ibragimov (MTS), Pavel Korchagin (Megafon), Rashid Ismailov (VimpelCom), Alexander Rogovoy (TELE2).

"FAS and network operators have been developing possible measures to combat spam calls. We have held a series of meetings and today signed a memorandum, intended to protect the interests of subscribers of communication services from receiving unwanted calls," Maxim Shaskolsky said.

To protect subscribers from receiving unwanted calls, including voice advertising, telecom operators have developed special technical solutions and algorithms that, with the subscribers' consent, block the above-mentioned calls.

Anti-spam services are designed to protect subscribers, including from phone fraud. The application detects spam numbers based on big data analysis and machine learning, using such characteristics as the duration of the call, the presence of constant calls and the ratio of outgoing and incoming calls.

MTS has already launched a free service for new customers, which sends suspicious calls to a voice mailbox. The subscriber decides whether to listen to a voicemail message or not. The anti-spam service will be provided with the subscriber's consent. For the first month of operation of the service, 10 million spam calls were sent to voice mailboxes. This example shows the amount of spam faced by subscribers and the effectiveness of spam call blocking services.

The Memorandum shall be open for accession by other network operators sharing its purposes, objectives and principles.



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